Don’t worry about profits, worry about service.

In the ordinary business of life, industry can do anything which genius can do, and very many things which it cannot.

Whenever you see a successful business, someone once made a courageous decision.

While the law [of competition] may be sometimes hard for the individual, it is best for the race, because it insures the survival of the fittest in every department. We accept and welcome, therefore, as conditions to which we must accommodate ourselves, great inequality of environment, the concentration of business, industrial and commercial, in the hands of a few, and the law of competition between these, as being not only beneficial, but essential for the future progress of the race.

The golden rule for every business man is this: ‘Put yourself in your customer’s place.’

The Golden Rule finds no limit of application in business.

If a businessman makes a mistake, he suffers the consequences. If a bureaucrat makes a mistake, you suffer the consequences.

A business absolutely devoted to service will have one worry about profits. They will be embarrassingly large.

Keep company only with people who uplift you, whose presence calls forth your best.

There is one rule for the industrialist and that is: Make the best quality of goods possible at the lowest cost possible, paying the highest wages possible.

Every man, as long as he does not violate the laws of justice, is left perfectly free to pursue his own interest his own way, and to bring both his industry and capital into competition with those of any man or order of men.

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

Service which is rendered without joy helps neither the servant nor the served.

Money is a terrible master but an excellent servant.

Do not hire a man who does your work for money but him who does it for love of it.

It is an unfortunate human failing that a full pocketbook often groans more loudly than an empty stomach.

Poverty is the parent of revolution and crime.

Let me give you a tip on a clue to men’s characters: the man who damns money has obtained it dishonorably; the man who respects it has earned it.

In short, the way to wealth, if you desire it, is as plain as the way to market. It depends chiefly on two words, industry and frugality; that is. waste neither time nor money, but make the best use of both.

Anyone can make money. Making a life worth living, now that's the real test.

Every act you have ever performed since the day you were born was performed because you wanted something.

A man who has nothing for which he is willing to fight, nothing which is more important than his own personal safety, is a miserable creature and has no chance of being free unless made and kept so by the exertions of better men than himself.

Fourscore and seven years ago our fathers brought forth on this continent, a new nation, conceived in Liberty, and dedicated to the proposition that all men are created equal.

Have regular hours for work & play; make each day both useful & pleasant and prove you understand the worth of time by employing it well.

There is nothing in the world that empowers a human being to overcome external difficulties or internal hardships so much as the awareness that one has a task in life.

The purpose of life is to contribute in some way to making things better.

First ask yourself: What is the worst that can happen? Then prepare to accept it. The proceed to improve on the worst.

A good objective of leadership is to help those who are doing poorly to do well and to help those who are doing well to do even better.

False leaders rarely engage succession planning for fear of no longer being seen as the leader.

I had made the religion of service my own, as I felt that God could be realized only through service.

Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.

We see our customers as invited guests to a party, and we are the hosts.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.