Quality is never an accident. It is always the result of intelligent effort.

Fundamentally, there are only to ways of coordinating the economic activities of millions. One is central direction involving the use of coercion — the technique of the army and the modern totalitarian state. The other is voluntary cooperation — the technique of the marketplace.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

Competition has been shown to be useful up to a certain point and no further, but cooperation, which is the thing we must strive for today, begins where competition leaves off.

You should respect each other and refrain from disputes; you should not, like water and oil, repel each other, but should, like milk and water, mingle together.

Every kind of peaceful cooperation among men is primarily based on mutual trust and only secondarily on institutions such as courts of justice and police.

If you want the cooperation of humans around you, you must make them feel they are important, and you do that by being genuine and humble.

Our lives are like islands in the sea, or like trees in the forest. The maple and the pine may whisper to each other with their leaves . . . But the trees also commingle their roots in the darkness underground, and the islands also hang together through the ocean's bottom.

In walking, the will and the muscles are so accustomed to working together and performing their task with so little expenditure of force that the intellect is left comparatively free.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

I have always regarded that Constitution as the most remarkable work known to me in modern times to have been produced by the human intellect, at a single stroke (so to speak), in its application to political affairs.

To criticize is to appreciate, to appropriate, to take intellectual possession, to establish in fine a relation with the criticized thing and to make it one's own.

It is not reason which is the guide of life, but custom.

Intelligent people tend to have less friends than the average person. The smarter you are, the more selective you become.

Appearances to the mind are of four kinds. Things either are what they appear to be; or they neither are, nor appear to be; or they are, and do not appear to be; or they are not, and yet appear to be. Rightly to aim in all these cases is the wise man’s task.

It is a very great thing to be able to think as you like; but, after all, an important question remains: what you think.

We acquire a particular quality by acting in a particular way.

Fast is fine, but accuracy is everything.

The two qualities that chiefly inspire regard and affection [are] that a thing is you own and that it is your only one.

Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction, and skillful execution; it represents the wide choice of many alternatives.

Sometimes when you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other innovations.