A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

Every man, as long as he does not violate the laws of justice, is left perfectly free to pursue his own interest his own way, and to bring both his industry and capital into competition with those of any man or order of men.

Service which is rendered without joy helps neither the servant nor the served.

Now is the time to open the doors of opportunity to all of God’s children.

Opportunities are usually disguised by hard work. So most people don’t recognize them.

Limitations are merely opportunities to grow. I use them as stepping stones to success.

If there is anything in the world a person should fight for, it is freedom to pursue his ideal, because in that is his great opportunity for self-expression, for the unfoldment of the greatest thing possible to him.

The meeting of preparation with opportunity generates the offspring we call luck.

A good objective of leadership is to help those who are doing poorly to do well and to help those who are doing well to do even better.

A business absolutely devoted to service will have one worry about profits. They will be embarrassingly large.

Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.

I had made the religion of service my own, as I felt that God could be realized only through service.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.

We can do anything we want to if we stick to it long enough.

It is none of their business that you have to learn how to write. Let them think you were born that way.

There will be obstacles. There will be doubters. There will be mistakes. But with hard work, there are no limits.

The results you achieve will be in direct proportion to the effort you apply.