The high destiny of the individual is to serve rather than to rule.

Every man, as long as he does not violate the laws of justice, is left perfectly free to pursue his own interest his own way, and to bring both his industry and capital into competition with those of any man or order of men.

Service which is rendered without joy helps neither the servant nor the served.

A business absolutely devoted to service will have one worry about profits. They will be embarrassingly large.

The golden rule for every business man is this: ‘Put yourself in your customer’s place.’

This is the thing that I was born to do.

There's no such thing as chance; and what to us seems merest accident springs from the deepest source of destiny.

It is your decisions, and not your conditions, that determine your destiny.

Our destiny exercises its influence over us even when, as yet, we have not learned its nature; it is our future that lays down the law of our today.

When you realize there is nothing lacking, the whole world belongs to you.

Sow a thought, and you reap an act; Sow an act, and you reap a habit; Sow a habit, and you reap character; Sow a character, and you reap a destiny.

I have noticed that even those who assert that everything is predestined and that we can change nothing about it still look both ways before they cross the street.

One love, one heart, one destiny.

Let us resolve to be masters, not victims, of our history, controlling our own destiny without giving way to blind suspicions and emotions.

Ye have not chosen me, but I have chosen you.

He who knows nothing is closer to the truth than he whose mind is filled with falsehoods and errors.

Relativity applies to physics, not ethics.

The best revenge is not to be like your enemy.

If a businessman makes a mistake, he suffers the consequences. If a bureaucrat makes a mistake, you suffer the consequences.

If you know the enemy and know yourself you need not fear the results of a hundred battles.

There are few things more dishonorable than misleading the young.

Most people are other people. Their thoughts are someone else's opinions, their lives a mimicry, their passions a quotation.

If there must be trouble, let it be in my day, that my child may have peace, and this single reflection, well applied, is sufficient to awaken every man to duty.

It wasn't until late in life that I discovered how easy it is to say "I don't know."

You will be as much value to others as you have been to yourself.

A good objective of leadership is to help those who are doing poorly to do well and to help those who are doing well to do even better.

Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.

Think enthusiastically about everything; but especially about your job. If you do, you'll put a torch of glory in your life. If you love your job with enthusiasm, you'll shake it to pieces. You'll love it into greatness, you'll upgrade it, you'll fill it with prestige and power.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

The one hand trying to wash itself is a pitiful spectacle, but when one hand washes the other, power is increased, and it becomes a force to be reckoned with.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

We are prone to judge success by the index of our salaries or the size of our automobiles rather than by the quality of our service and relationship to mankind.