
Never promise more than you can perform.
- Topic: Commitment, Communication, Customer Service, Reputation, Service
- Location: Yellowstone National Park
- Photo: Jeffrey Benjamin
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When you’re committed to something, you accept no excuses; only results.
› Ken Blanchard
Is life so dear, or peace so sweet, as to be purchased at the price of chains and slavery? Forbid it, Almighty God! I know not what course others may take; but as for me, give me liberty or give me death!
› Patrick Henry
The average person puts only 25% of his energy and ability into his work. The world takes off its hat to those who put in more than 50% of their capacity, and stands on its head for those few and far between souls who devote 100%.
› Andrew Carnegie
I dream, I test my dreams against my beliefs, I dare to take risks, and I execute my vision to make those dreams come true.
› Walt Disney
One of the most pathetic—and dangerous—signs of our times is the growing number of individuals and groups who believe that no one can possibly disagree with them for any honest reason.
› Thomas Sowell
Madness does not govern a country; discussion does.
› Ethiopian Proverb
Fear not those who argue but those who dodge.
› Marie von Ebner Eschenbach
Where words fail, music speaks.
› Hans Christian Andersen
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
› W. Edward Deming
The golden rule for every business man is this: ‘Put yourself in your customer’s place.’
› Orison Swett Marden
Service which is rendered without joy helps neither the servant nor the served.
› Mohandas Gandhi
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
› Jeff Bezos
Kindly words do not enter so deeply into men as a reputation for kindness.
› Mencius
No man will ever bring out the Presidency the reputation which carries him into it.
› Thomas Jefferson
He whose honor depends on the opinion of the mob must day by day strive with the greatest anxiety, act and scheme in order to retain his reputation. For the mob is varied and inconsistent, and therefore if a reputation is not carefully preserved it dies quickly.
› Benedict Spinoza
A business absolutely devoted to service will have one worry about profits. They will be embarrassingly large.
› Henry Ford
Think enthusiastically about everything; but especially about your job. If you do, you'll put a torch of glory in your life. If you love your job with enthusiasm, you'll shake it to pieces. You'll love it into greatness, you'll upgrade it, you'll fill it with prestige and power.
› Norman Vincent Peale
The purpose of life is to contribute in some way to making things better.
› Robert F. Kennedy
The one hand trying to wash itself is a pitiful spectacle, but when one hand washes the other, power is increased, and it becomes a force to be reckoned with.
› Maya Angelou
Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
› J. C. Penney
Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.
› Steve Jobs
