We must not allow ourselves to become like the system we oppose.

Don't raise your voice, improve your argument.
- Topic: Communication, Conflict, Listening, Negotiation, Persuasion, Public Speaking
- Location: Grand Cayman
- Photo: Jeffrey Benjamin
More Quotes from Desmond Tutu
When one remains silent in the face of oppression, one is on the side of the oppressor.
Do your little bit of good where you are; it’s those little bits of good put together that overwhelm the world.
Isn’t it amazing that we are all made in God’s image, and yet there is so much diversity among his people?
More Quotes from Grand Cayman
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Aloha is free.
Madness does not govern a country; discussion does.
Nonviolence is the answer to the crucial political and moral questions of our time; the need for man to overcome oppression and violence without resorting to oppression and violence.
Fear not those who argue but those who dodge.
Love is the only force capable of transforming an enemy into a friend.
He that blows the coals in quarrels that he has nothing to do with, has no right to complain if the sparks fly in his face.
The most important single ingredient in the formula of success is knowing how to get along with people.
If you have overcome your inclination and not been overcome by it, you have reason to rejoice.
The best revenge is not to be like your enemy.
We can disagree and still love each other unless your disagreement is rooted in my oppression and denial of my humanity and right to exist.
Teach your child to hold his tongue; he'll learn fast enough to speak.
Listening, not imitation, may be the sincerest form of flattery.
Most conversations are just alternating monologues. The question is, is there any real listening going on.
You will never be able to escape from your heart. So it is better to listen to what it has to say.
Listen with ears of tolerance, see through the eyes of compassion, speak with language of love.
Never miss a good chance to shut up.
A leader who does not take advice is not a leader.
Never allow a person to tell you no who doesn’t have the power to say yes.
We don't point a pistol at our own forehead. That is not the way to conduct negotiations.
No problem is so deep that it cannot be overcome, given the will of all parties, through discussion and negotiation rather than force and violence.
We still have a choice today: nonviolent coexistence or violent coannihilation. This may well be mankind's last chance between chaos and community.
Compromise is the best and cheapest lawyer.
Religion is a great force—the only real motive force in the world; but what you fellows don't understand is that you must get a man through his own religion and not through yours.
Think twice before you speak, because your words and influence will plant the seed of either success or failure in the mind of another.
In all negotiations of difficulty, a man may not look to sow and reap at once; but must prepare business, and so ripen it by degrees.
But all my life through, the very insistence on truth has taught me to appreciate the beauty of compromise.
Without properly kept accounts it is impossible to maintain truth in its pristine purity.
My experience has shown me that we win justice quickest by rendering justice to the other party.
A man has to learn that he cannot command things, but that he can command himself; that he cannot coerce the wills of others, but that he can mold and master his own will: and things serve him who serves Truth; people seek guidance of him who is master of himself.
Tact is the knack of making a point without making an enemy.
People who know what they’re talking about don’t need PowerPoint.
We know how to speak many falsehoods which resemble real things, but we know, when we will, how to speak true things.
When angry, count to ten before you speak; if very angry, one hundred.
Understanding a question is half an answer.
