There is a class of colored people who make a business of keeping the troubles, the wrongs, and the hardships of the Negro race before the public. Having learned that they are able to make a living out of their troubles, they have grown into the settled habit of advertising their wrongs — partly because they want sympathy and partly because it pays. Some of these people do not want the Negro to lose his grievances, because they do not want to lose their jobs.
I began learning long ago that those who are happiest are those who do the most for others.
- Topic: Customer Service, Happiness, Service
- Location: Death Valley National Park
- Photo: Jeffrey Benjamin
More Quotes from Booker T. Washington
I have learned that success is to be measured not so much by the position that one has reached in life as by the obstacles which he has overcome while trying to succeed.
Success in life is founded upon attention to the small things rather than to the large things; to the every day things nearest to us rather than to the things that are remote and uncommon.
More Quotes from Death Valley National Park
More on These Topics
The golden rule for every business man is this: ‘Put yourself in your customer’s place.’
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Beer is living proof that God loves us and wants us to be happy.
Happiness consists more in the small conveniences of pleasures that occur every day, than in great pieces of good fortune that happen but seldom to a man in the course of his life.
When you are joyous, look deep into your heart and you shall find it is only that which has given you sorrow that is giving you joy.
To be happy at home is the ultimate result of all ambition, the end to which every enterprise and labor tends, and of which every desire prompts prosecution.
If you want to be happy, set a goal that commands your thoughts, liberates your energy and inspires your hopes.
Every man has his secret sorrows which the world knows not; and oftentimes we call a man cold, when he is only sad.
Happiness is a quality of the soul, not a function of one's material circumstances.
It’s better to be unhappy alone than unhappy with someone.
There is nothing which has yet been contrived by man by which so much happiness is produced as by a good tavern or inn.
Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.
We are prone to judge success by the index of our salaries or the size of our automobiles rather than by the quality of our service and relationship to mankind.
We see our customers as invited guests to a party, and we are the hosts.
Service which is rendered without joy helps neither the servant nor the served.
The Golden Rule finds no limit of application in business.
A business absolutely devoted to service will have one worry about profits. They will be embarrassingly large.
Think enthusiastically about everything; but especially about your job. If you do, you'll put a torch of glory in your life. If you love your job with enthusiasm, you'll shake it to pieces. You'll love it into greatness, you'll upgrade it, you'll fill it with prestige and power.