The public must and will be served.

The golden rule for every business man is this: ‘Put yourself in your customer’s place.’

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

Every man, as long as he does not violate the laws of justice, is left perfectly free to pursue his own interest his own way, and to bring both his industry and capital into competition with those of any man or order of men.

You will be as much value to others as you have been to yourself.

The one hand trying to wash itself is a pitiful spectacle, but when one hand washes the other, power is increased, and it becomes a force to be reckoned with.

Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.

The purpose of life is to contribute in some way to making things better.

A good objective of leadership is to help those who are doing poorly to do well and to help those who are doing well to do even better.

We see our customers as invited guests to a party, and we are the hosts.

False leaders rarely engage succession planning for fear of no longer being seen as the leader.