False leaders rarely engage succession planning for fear of no longer being seen as the leader.

It is the responsibility of leadership to work intelligently with what is given, and not to waste time fantasizing about a world of flawless people and perfect choices.

In all negotiations of difficulty, a man may not look to sow and reap at once; but must prepare business, and so ripen it by degrees.

I hope I shall possess firmness and virtue enough to maintain what I consider the most enviable of all titles, the character of an honest man.

I was in darkness, but I took three steps and found myself in paradise. The first step was a good thought, the second, a good word; and the third, a good deed.

All tyrannies rule through fraud and force, but once the fraud is exposed they must rely exclusively on force.

Let no guilty man escape, if it can be avoided. No personal considerations should stand in the way of performing a public duty.

The best revenge is not to be like your enemy.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

We see our customers as invited guests to a party, and we are the hosts.

Service which is rendered without joy helps neither the servant nor the served.

Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.

I had made the religion of service my own, as I felt that God could be realized only through service.