The liar is no better than the thief, and if his mendacity takes the form of slander he may be worse than most thieves. It puts a premium upon knavery untruthfully to attack an honest man, or even with hysterical exaggeration to assail a bad man with untruth.
Nobody cares how much you know, until they know how much you care.
- Topic: Customer Service, Public Speaking, Service
- Location: Valley of Fire State Park
- Photo: Jeffrey Benjamin
More Quotes from Theodore Roosevelt
The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint to keep from meddling with them while they do it.
I have envied a great many people who led difficult lives and led them well.
To anger a conservative, lie to him. To anger a liberal, tell him the truth.
To educate in mind and not in morals is to educate a menace to society.
There is no room in this country for hyphenated Americanism… The one absolutely certain way of brining this nation to ruin, of preventing all possibility of its continuing to be a nation at all, would be to permit it to become a tangle of squabbling nationalities.
More Quotes from Valley of Fire State Park
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The golden rule for every business man is this: ‘Put yourself in your customer’s place.’
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
Service which is rendered without joy helps neither the servant nor the served.
Understanding a question is half an answer.
People who know what they’re talking about don’t need PowerPoint.
When angry, count to ten before you speak; if very angry, one hundred.
We know how to speak many falsehoods which resemble real things, but we know, when we will, how to speak true things.
The Golden Rule finds no limit of application in business.
We see our customers as invited guests to a party, and we are the hosts.
Think enthusiastically about everything; but especially about your job. If you do, you'll put a torch of glory in your life. If you love your job with enthusiasm, you'll shake it to pieces. You'll love it into greatness, you'll upgrade it, you'll fill it with prestige and power.
A business absolutely devoted to service will have one worry about profits. They will be embarrassingly large.
