The question, 'Who ought to be boss?' is like asking 'Who ought to be the tenor in a quartet?' Obviously, the man who can sing tenor.
A business absolutely devoted to service will have one worry about profits. They will be embarrassingly large.
- Topic: Business, Customer Service, Money, Service
- Photo: Jeffrey Benjamin
More Quotes from Henry Ford
If there is any one secret of success, it lies in the ability to get the other persons point of view and see things from his angle as well as your own.
Life is a series of experiences, each one of which makes us bigger, even though sometimes it is hard to realize this. For the world was built to develop character, and we must learn that setbacks and griefs which endure help us in our march forward.
There is one rule for the industrialist and that is: Make the best quality of goods possible at the lowest cost possible, paying the highest wages possible.
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The golden rule for every business man is this: ‘Put yourself in your customer’s place.’
The Golden Rule finds no limit of application in business.
We demand that big business give the people a square deal; in return we must insist that when anyone engaged in big business honestly endeavors to do right he shall be given a square deal.
'Tis the business of little minds to shrink; but he whose heart is firm, and whose conscience approves his conduct, will pursue his principles unto death.
You can close more business in two months by becoming interested in other people than you can in two years by trying to get people interested in you.
There is only one way to make a great deal of money, and that is in a business of your own.
Every man, as long as he does not violate the laws of justice, is left perfectly free to pursue his own interest his own way, and to bring both his industry and capital into competition with those of any man or order of men.
There are two ways to conquer and enslave a country. One is by the sword. The other is by debt.
I am more interested in the return of my money than I am with a return on my money.
It is an unfortunate human failing that a full pocketbook often groans more loudly than an empty stomach.
Earth provides enough to satisfy every man's need, but not everyone's greed.
Poverty is the parent of revolution and crime.
The man who earns a million, but destroys his health in the process is not really a success.
Money grows on the tree of persistence.
False leaders rarely engage succession planning for fear of no longer being seen as the leader.
Think enthusiastically about everything; but especially about your job. If you do, you'll put a torch of glory in your life. If you love your job with enthusiasm, you'll shake it to pieces. You'll love it into greatness, you'll upgrade it, you'll fill it with prestige and power.
We are prone to judge success by the index of our salaries or the size of our automobiles rather than by the quality of our service and relationship to mankind.
The one hand trying to wash itself is a pitiful spectacle, but when one hand washes the other, power is increased, and it becomes a force to be reckoned with.
Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
You will be as much value to others as you have been to yourself.
We see our customers as invited guests to a party, and we are the hosts.