A good objective of leadership is to help those who are doing poorly to do well and to help those who are doing well to do even better.

Benevolence, righteousness, propriety, and knowledge are not infused into us from without.

Are you one of the flock that follows, or Are you one that shall lead the way?

He who fears the sun will not become chief.

The superior man is the providence of the inferior. He is eyes for the blind, strength for the weak, and a shield for the defenseless. He stands erect by bending above the fallen. He rises by lifting others.

Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself.

Don't walk behind me; I may not lead. Don't walk in front of me; I may not follow. Just walk beside me and be my friend.

Too many parents make life hard for their children by trying, too zealously, to make it easy for them.

The golden rule for every business man is this: ‘Put yourself in your customer’s place.’

Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.

Service which is rendered without joy helps neither the servant nor the served.

False leaders rarely engage succession planning for fear of no longer being seen as the leader.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

Think enthusiastically about everything; but especially about your job. If you do, you'll put a torch of glory in your life. If you love your job with enthusiasm, you'll shake it to pieces. You'll love it into greatness, you'll upgrade it, you'll fill it with prestige and power.

You will be as much value to others as you have been to yourself.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.