Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune.

Feelings of worth can flourish only in an atmosphere where individual differences are appreciated, mistakes are tolerated, communication is open, and rules are flexible. The kind of atmosphere that is found in a nurturing family.

As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them.